The ‘HowNow Self-Serve Export’ tool allows you to export all your records from HowNow to your selected location.
Please note: The export process can be run once every 30 days. If you need to perform an additional download within this period, kindly contact support for assistance.
To access the Self-Serve Export, go to HowNowX Web (https://hownow.businessfitness.com.au/), Administration Area -> Records -> Self-Serve Export.
Or you can use this direct link https://hownow.businessfitness.com.au/user/options/records/export
Click ‘Request Export’ and choose your preferred option. The recommended option is ‘Client Code then Location.”
Once the export process is initiated, you will see a progress notification.
Once the process is completed*, you will receive an email notification with instructions on the next steps
Please Note: This could take a few hours, depending on the volume of the records you are exporting.
Click on the ‘admin centre’ link from the email received or go to HowNowX Web (hownow.businessfitness.com.au), Administration Area -> Records -> Self-Serve Export -> Click Download.
Follow the download instructions.
