HowNow X - Learning & Support

Overview of File Security & Backups


HowNow X will keep 3 versions of each record as it is edited and a firm can restore one of these previous versions via the Records profile in HowNow X. 

Recycle Bin

HowNow X has a recycle bin function that any record that is deleted will be moved to the recycle bin, so is not permanently deleted until it is deleted from the recycle bin. A record can be restored from the recycle bin through HowNow X. 

Backups of files and data

Files are backed up daily and kept for 20 days - this will allow a file that has been permanently deleted from HowNow X to be restored if it was deleted within the past 20 days. On the first of each month a full snapshot is taken and will be kept for 12 months, so you will be able to recover any deleted file from the past 12 months once you have built up your 12 months of snapshots. 

Disaster Recovery

HowNow X data and files are located in Microsoft Azure data centres and is synced for disaster recovery between Azure zones within Australia.  

Self Export - Coming Soon

The ability for clients to export their own records into a Zip folder with the structure of Entity Name or Client Code\Record Location.

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